"You must ask Tendai what I told him at half-time," revealed Ertugral. "He didn't move, let me say, to our pattern that we had trained and he had his reasons when we had that talk at half-time.
"But it wasn't just short, I actually spoke to him about what is expected of him in that position and how to play against Golden Arrows.
"He did it perfectly in the second half and you could see by his three goals."
The Turkish tactician also explained that Ndoro is a unique player who needs individual attention, while adding that they are still getting used to one another.
"He's a player that needs special attention; he's a star; he's a special player," he added. "These types of players need to be [treated differently].
"You can't treat every player the same way, whoever says that is a mess. Every human being is different, so we as coaches – that's my job – need to look into their needs.
"And I'm getting used to Tendai and he's getting used to me, I think you would have found that he's a great, great player."
Erugral also commented on new signing and junior national team striker Thabiso Kutumela, who came on in place of Thabo Rakhale midway through the second half.
"Kutumela, for me... I also spoke to Mr Mashaba yesterday [Wednesday] and said in camp I was very pleased with the quality he possesses," added the former Mpumalanga Black Aces mentor.
"His running off-the-ball, I haven't seen that in long in South Africa, I must say. He's the type of person that comes from the NFD and just jumped into a premier side that has big demands every week.
"He's quite an interesting player and I must say that he will go very far in football. I think he's taken me into a space where I have to scratch my head on whether to start him."
Pirates will face Bidvest Wits in the MTN 8 quarter-final on Saturday evening at the Bidvest Stadium. Kick-off is set for 20h15.