According to Chantal du Pisani, CEO of Access Management, "The ratio of security guards were well within the accepted norm for Nelson Mandela Bay rugby and soccer matches".
According to the police, the fan was shot dead after trying to snatch a policeman's gun.
Statement in full, by the CEO of Access Management, Operator of Nelson Mandela Bay Stadium:
The Nelson Mandela Bay Stadium is committed to creating a safe and secure environment for visitors and spectators alike.
Sadly, we have to announce that for the first time in the history of the stadium, a spectator died during the Premier Soccer League match between Kaizer Chiefs and Chippa United of 9 May 2015.
The fan was killed following an unfortunate altercation with a police official.
We maintained sufficient security to look after the safety of crowd. All steps, policies and procedures were followed prior, during and after the match to ensure the safety of fans. The ratio of security guards were well within the accepted norm for Nelson Mandela Bay rugby and soccer matches.
Despite tight security and crowd control efforts, the euphoric spectator breached the stadium moat and bypassed security officials. Police immediately intervened.
We have conveyed our condolences to the family, and are working closely with officials in this instance.